Returns & Exchanges

We want you to love your Gildova piece — completely.

If something isn’t quite right, we’re here to make it right.

Returns

You can return any unworn item within 30 days of delivery for a full refund or store credit.

Your jewelry must be in its original condition and packaging to be eligible.

Once we receive and inspect your return, we’ll notify you and issue your refund promptly.

Exchanges

Need a different piece or size?

We gladly offer exchanges within 30 days of delivery. Simply contact our support team — we’ll guide you through the process and ensure your new item arrives as soon as possible.

Non-Returnable Items

For hygiene and safety reasons, earrings and personalized pieces cannot be returned or exchanged unless they arrived defective or damaged.

How to Start a Return

support@divgoda.com

with your order number and a brief description of your request.

Our team will respond within 24 hours with detailed return instructions.

Our Promise

Gildova stands for trust and timeless quality.

If your jewelry ever arrives less than perfect, we’ll replace it — no hesitation, no hassle.

Because every Gildova piece deserves to be loved — from the first moment, and for a lifetime.