Shipping Policy

At Gildova, we take great care to ensure your jewelry reaches you quickly, safely, and beautifully packaged — just as it deserves.

Processing Time

All orders are carefully prepared and shipped within 1–3 business days after purchase.
Once your order is dispatched, you’ll receive a confirmation email with tracking details so you can follow your delivery every step of the way.

Shipping Times

  • Saudi Arabia & GCC: 2–5 business days

  • International Orders: 5–10 business days
    (Shipping times may vary depending on customs and local couriers.)

Shipping Fees

  • Free shipping on all orders over $100 (or equivalent in your currency).

  • Standard shipping fees apply to orders below this amount and are calculated at checkout.

Customs & Duties

International orders may be subject to import taxes, customs duties, and fees charged by your country’s regulations. These charges are the responsibility of the customer.

Order Tracking

Once your order is shipped, you’ll receive a tracking number by email.
If you need help tracking your package, our support team is always here to assist.

Lost or Delayed Packages

In the rare case your package is lost or delayed, please contact support@gildova.com — we’ll immediately work with our shipping partners to resolve it.

Gildova is committed to delivering a seamless experience — from our hands to yours, with care, precision, and trust.